CRM-Tablet-Service. All-in-one digital service for mobile data collection.

Collect addresses on the go with the CRM Tablet Service.

Generate data on the move at events, qualify directly at the POS and use for cross-medial further processing. Anywhere. Any time. With the CRM-Tablet-Service, you make a qualified lead out of every customer contact and set the buying process in motion. To achieve this, the CRM-Tablet-Service app is personalised to your requirements. And installed on as many iPads as you require. Hire the tablets from us for just the length of your campaign. Simple, flexible – and state-of-the-art.

Practical features of the CRM-Tablet-Service in customer dialogue.

Address generation

You can use the CRM-Tablet-Service's data entry form to collect a wide variety of data. Just tell us your requirements and we will modify the database to suit your needs.

Market research

Do you want to find out more about the needs, desires, motivation, preferences and behaviour of your target segment? With the questionnaire feature, you can easily reproduce your survey on the tablet.

User management

Do you want to store your customer data on the iPad, so as to reliably identify visitors at trade fairs and other events, and provide them with personal support? If so, we will store your data on the tablet so that you can access it at the event.

Product presentation

The iPad not only lets you collect data, but can also be used for audiovisual, interactive presentations of your products and services. We will be happy to add interactivity to your information.

Signature storage functionality

Do you need signatures from your customer contacts? Simply ask your contact to sign the iPad and the signature is stored with the corresponding data record.

QR-Code scanning functionality

Send personal QR-Codes to your customers. We use the iPad camera to scan in the QR Codes and can then link these with the customer data previously imported onto the tablet.

  • Die Features des CRM Tablet Services im Überblick
  • Die Features des CRM Tablet Services im Überblick
  • Die Features des CRM Tablet Services im Überblick
  • Die Features des CRM Tablet Services im Überblick
  • Die Features des CRM Tablet Services im Überblick
  • Die Features des CRM Tablet Services im Überblick

Address generation

You can use the CRM-Tablet-Service's data entry form to collect a wide variety of data. Just tell us your requirements and we will modify the database to suit your needs.

Market research

Do you want to find out more about the needs, desires, motivation, preferences and behaviour of your target segment? With the questionnaire feature, you can easily reproduce your survey on the tablet.

User management

Do you want to store your customer data on the iPad, so as to reliably identify visitors at trade fairs and other events, and provide them with personal support? If so, we will store your data on the tablet so that you can access it at the event.

  • Die Features des CRM Tablet Services im Überblick
  • Die Features des CRM Tablet Services im Überblick
  • Die Features des CRM Tablet Services im Überblick

Product presentation

The iPad not only lets you collect data, but can also be used for audiovisual, interactive presentations of your products and services. We will be happy to add interactivity to your information.

Signature storage functionality

Do you need signatures from your customer contacts? Simply ask your contact to sign the iPad and the signature is stored with the corresponding data record.

QR-Code scanning functionality

Send personal QR-Codes to your customers. We use the iPad camera to scan in the QR Codes and can then link these with the customer data previously imported onto the tablet.

  • Die Features des CRM Tablet Services im Überblick
  • Die Features des CRM Tablet Services im Überblick
  • Die Features des CRM Tablet Services im Überblick

You want to test the CRM-Tablet-Service?

We will prepare an individual offer according to your wishes and needs.

Request a quote now

What's included in the CRM-Tablet-Service?

  • The native iOS app

    We customise the app for data collection to match your needs and requirements. Data fields, data formats optimised for your interfaces, pre-installed data records for post-qualification, visualisations and a QR code scanner. And everything – of course – in your CI.

    Der CRM-Tablet-Service enthält die native iOS App.
  • iPads for hire

    Simply hire the iPads from us for your required time frame. With your personal CRM-Tablet-Service app pre-installed. Campaign personnel then enter the data during face-to-face customer interviews. If you have enough iPads or tablets of your own, we can of course install the app onto them for you.

    Der CRM-Tablet-Service enthält die iPads zur Miete.
  • Data transfer and reporting

    Once the campaign is over, we export the datasets and either make them available to you optimised for your interfaces or transfer them directly to your CRM system. For events with longer durations, the data can also be transferred via a secure WLAN connection. We can also provide reporting on request.

    Der CRM-Tablet-Service enthält die Datenübernahme und das Reporting.

Your advantages at a glance:

Faster from lead to sale with the CRM-Tablet-Service.

Captivating customer appeal

  • Inspiring, modern dialogue format
  • Interactive showcasing of your topics
  • Appealing technology in your CI

Valuable time savings

  • Deployable at short notice
  • Rapid, direct lead handling
  • No manual response post-processing

All-round cost-cutting

  • No production, printing or warehousing costs
  • No expenses for post-event response entry
  • No requirement for own hardware or software

Major efficiency gains

  • Data is available immediately
  • Cross-medial follow-up
  • More personal customer appeal

Improved data quality

  • More information, thanks to interaction
  • Structured customer appeal
  • Intelligent dialogue management

Optimised security

  • High security standards
  • Tried-and-tested application with proven results
  • Decades of experience in secure data handling

How the CRM-Tablet-Service works.

Systematically qualify the valuable leads in your pitches.

Step 1 – Preparing the databaseApproach passersby, convert potential customers, survey visitors, qualify your customers – the CRM-Tablet-Service offers you many opportunities for even more effective customer dialogue. We make a note of all your requirements and then customise the data entry screens to match your brand, your objectives and your target segments.

Step 2 – Hiring out hardwareDo you already have sufficient tablets and personnel, or may we offer you support at short notice with our CRM-Tablet-Service? We hire out iPads on a temporary basis, organise campaign personnel and can – if required – also train your staff.

Step 3 – Collecting data on-siteDuring the event, campaign personnel collect the data you need from customers in face-to-face interviews, simultaneously entering the data into the tablets. Datasets generated in this way are then exported. Shortly afterwards, your data is then available for use in your desired data format.

Step 4 – MonitoringHow is your marketing/sales campaign with the CRM-Tablet-Service performing? Use the GRUNWALD Reporting and Monitoring Tools to track and control lead generation.

Step 5 – Address transfer and follow-up Accelerate lead handling and trigger follow-up processes by using the
CRM-Tablet-Service from the GRUNWALD agency – even during face-to-face interviews. You then complete follow-up with your own CRM or by using our powerful logistics and shipping centre.

  • Step 1 – Preparing the databaseApproach passersby, convert potential customers, survey visitors, qualify your customers – the CRM-Tablet-Service offers you many opportunities for even more effective customer dialogue. We make a note of all your requirements and then customise the data entry screens to match your brand, your objectives and your target segments.

  • Step 2 – Hiring out hardwareDo you already have sufficient tablets and personnel, or may we offer you support at short notice with our CRM-Tablet-Service? We hire out iPads on a temporary basis, organise campaign personnel and can – if required – also train your staff.

  • Step 3 – Collecting data on-siteDuring the event, campaign personnel collect the data you need from customers in face-to-face interviews, simultaneously entering the data into the tablets. Datasets generated in this way are then exported. Shortly afterwards, your data is then available for use in your desired data format.

  • Step 4 – MonitoringHow is your marketing/sales campaign with the CRM-Tablet-Service performing? Use the GRUNWALD Reporting and Monitoring Tools to track and control lead generation.

  • Step 5 – Address transfer and follow-up Accelerate lead handling and trigger follow-up processes by using the
    CRM-Tablet-Service from the GRUNWALD agency – even during face-to-face interviews. You then complete follow-up with your own CRM or by using our powerful logistics and shipping centre.

CRM-Tablet-Service in action.

CRM-Tablet-Service has been used by different companies. Our service has proved its value several times during fairs, as well as during sales and promotion events.

Here you can find our current clients:

Are you interested? Then please get in touch.

Do you want to just hire iPads and utilise our database, or can we offer you a little more? Such as fulfilment services, for example?
What's the length of your campaign? How many leads are you expecting? What data do you want to collect? How many extra tablets do you need? Just tell us your needs. We will be happy to advise you.

With * marked fiels are mandatory.

In which functions are you interested in?
Your contact details
Please calculate 6 plus 4.

More contact options

+4989 950907-70
+4989 950907-71
anfrage@crm-tablet-service.de

FAQ – Frequently Asked Questions.

How does the CRM-Tablet-Service benefit marketing and sales?

  • Collecting and managing addresses on the move
  • Qualifying customer needs
  • Identifying and qualifying visitors
  • Conducting surveys and data collection
  • Showcasing products and benefits
  • Structuring spontaneous customer interviews
  • Scanning in QR Codes, signatures, etc.
  • Saving paper, costs & time
  • Direct triggering of follow-up processes in marketing and sales

Where can you utilise the CRM-Tablet-Service?

  • At trade shows
  • At functions
  • At events
  • In the showroom
  • At the POS
  • In pedestrian zones
  • During promotional campaigns
  • In sales pitches
  • On the fly, on the go

Who can benefit from using the CRM-Tablet-Service?

The GRUNWALD CRM-Tablet-Service is suitable not only for companies of any size – from tiny firms to enterprises – but also for local authorities and NGOs. It is especially interesting for customers who don't have their own – or their own fully-integrated – CRM infrastructure, since all service components are combined individually as needs require.

  • Brand manufacturers
  • Trading organisations
  • Service providers
  • Event agencies
  • Trade fair service providers
  • Trade fair organisers
  • Market research companies
  • Administrative departments, local authorities
  • NGOs

Which companies are already using the CRM-Tablet-Service ?

  • BMW
  • MINI
  • EADS
  • Airbus
  • Webasto
  • Henkel
  • Suzuki
  • Schuberth
  • S-Tec

How does the CRM-Tablet-Service inspire your customers?

  • Modern, intuitive and appealing dialogue format
  • Tablets pique customer interest in dialogue
  • Dialogue is more customer-friendly, more flexible and relaxed
  • Multimedia presentations are more attractive
  • Clearer presentation of related contexts

How can the CRM-Tablet-Service help your Sales and Service personnel?

  • Appealing intro to the sales talk
  • Completely does away with paperwork (gets rid of "red tape")
  • Customer participates actively ("Yes" mode)
  • Customer-friendly, easy-going dialogue

In what ways is tablet-driven dialogue superior to conventional print formats?

The CRM-Tablet-Service from the GRUNWALD agency offers you the advantages of personalised sales pitches plus the benefits of digital online interaction. The tablet makes digital data more accessible, more personally structured. Both customer and salesperson can focus on the discussion and avoid wasting time on administrative aspects.

Forms, written materials and other documents can thus be removed from the sales process, by being integrated into the tablet-driven dialogue. All of the necessary information is therefore retained and available digitally without any further effort required. This equates to savings in time, costs and materials while offering maximum flexibility for marketing and sales.

What are the benefits of the CRM-Tablet-Service?

  • Highly flexible for use in address generation applications and for surveys.
  • Modernises, accelerates and augments the traditional pen-and-paper method
    with the deployment of mobile terminals.
  • Interactive and intelligent application, which also enables the scanning in of QR Codes, for example.
  • An alternative that conserves resources, cutting costs while saving time – and paper.
  • Can be deployed for companies and events of any size.
  • Available at short notice, since modifications to design and content can be completed quickly.
  • Complies with the most stringent security standards for data handling.
  • Available in other languages on request.

What are the CRM-Tablet-Service’s key features?

Users of the CRM-Tablet-Service can draw on the complete spectrum of services provided by the 130-strong team at our strategy marketing agency. You can outsource your entire sales promotion campaign to us, i.e. from conception and creative development to event organisation and hosting and on through reporting, fulfilment and follow-up. Or you can simply use individual modules, just as they suit your wishes and needs. Or, as an alternative, you can simply use the basic version with database customisation, and hire iPads for your campaign for a low-cost daily fee.

What languages does the CRM-Tablet-Service offer?

The CRM-Tablet-Service was developed for use internationally and can be modified to support a wide range of language versions.

How is the CRM Tablet Service priced?

In the basic version of the CRM-Tablet-Service from the GRUNWALD agency, we hire out the required number of iPads to you for a low-cost charge and customise the database to suit your requirements for a one-time flat fee.

The applicable prices are derived from the number of tablets needed, the period of use and the effort required to make the necessary database changes.

In addition, we also offer your our Peace of Mind Service: if you want, we can also handle all of the organisation and hosting activities, too. Starting with campaign staff and continuing with lead post-processing in our Customer Interaction Centre and our high-performance Shipping and Logistics Centre.